Services

Streamlining Medication Approvals

When an insurance plan requires a prior authorization (PA), it can create frustrating delays in getting the medication you need. At Van’s Institutional Pharmacy, we take this burden off your shoulders. Our team proactively manages the entire process, working with doctors and insurers to secure approvals so patients and facility staff can focus on care, not paperwork.

How Our PA Service Supports You

Direct Physician Coordination: We contact your doctor’s office directly to gather the necessary clinical information and documentation required by your insurance provider.
Efficient Paperwork Submission: Our experts handle the submission of all required forms and clinical data, ensuring accuracy to prevent unnecessary delays.
Consistent Follow-Up: We don’t just submit and wait. Our team actively follows up with insurance companies to track the status of the request and push for a timely decision.
Communication with Your Team: We keep your facility staff or caregivers informed throughout the process, providing clarity and a single point of contact for any questions.

Your Advocates in Healthcare

As a state leader in caring for mental health and DIDD patients, we understand how critical timely medication access is. We act as your dedicated advocates, navigating the complexities of insurance requirements to ensure continuity of care for every patient we serve.

Let Us Handle the Hassle

If you received a notice about a prior authorization or want to learn more about how we can help your facility, call us today at (731) 588-5138. We’re here to simplify the process.

Frequently Asked Questions

Your Questions, Answered

We’ve gathered answers to the most common questions to help you understand our services and make the most of your experience with us.

It is a process required by many insurance companies before they will agree to cover the cost of a specific medication. They require your doctor to provide clinical justification for why you need that particular drug.

Insurance plans use prior authorizations to manage costs and ensure medical necessity. They often require them for high cost, brand name, or specialty medications when a less expensive or alternative treatment option is available.

Yes. Our services are designed specifically to support long term care facilities, assisted living facilities, and supported living homes. We act as a single point of contact to simplify communication and manage PAs for your residents.

The timeline can vary depending on the insurance company and the complexity of the request. However, our team works diligently to submit all information correctly and follows up consistently to help speed up the process as much as possible.

We work directly with the patient's prescribing physician to obtain the necessary medical information and then submit it to the insurance company on the patient's behalf. We manage the communication between all parties.

Happy Clients

Hear what our patients say about our care and service.

Need Answers?

Chat with our pharmacy team for guidance and support.